Future-Proofing Call Centers with AI-Driven Workforce Management Solutions

The world is moving quickly, and call centers can’t afford to be stuck in the past. Classic methods of workforce management just aren’t enough — but with AI-driven call center workforce management, call centers can always stay at the top. They provide an easy way for businesses to streamline operations, improve service, and keep agents more […]

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From GED to College: A Comprehensive Guide to Successfully Transitioning

“Education is the most powerful tool you can use to change the world.” Nelson Mandela’s words have been true for generations. But for many, the path to education is not traditional. The journey from getting a GED to going to college is one of those paths, often misunderstood but full of opportunity. For years the […]

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Mastering Supply Chain Resilience: How to Thrive in the Face of Uncertainty and Disruption

“Only when the tide goes out do you see who’s been swimming naked.” Warren Buffett’s words have never been more true than in today’s supply chain chaos. The disruptions we’ve seen over the past few years have exposed the cracks in global supply chains. From the chaos of COVID-19, which saw a 7.7% decline in […]

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Unmasking AI: The Hidden Biases in Machine Learning and Why They Matter

AI, the future everyone’s betting on, has a big flaw—bias. That’s right, bias isn’t just something humans have; AI, trained on the same flawed data we produce, picks it up too. Machine learning, which powers AI, is built on data collected from a world filled with historical inequalities and systemic prejudices. That means flawed data […]

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Modern Challenges in Rapid Investment Decision-Making

In 1987 the market fell 22% in a day, a day that would become known as Black Monday. But what many don’t know is it wasn’t just human panic that caused the crash; it was also the automated trading systems that couldn’t keep up with the chaos. Fast forward to today and the stakes are […]

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Generative AI: The Future of Efficient Logistics Operations

Did you know 95% of the Fortune 1000 experienced supply chain disruption due to the pandemic? COVID-19 exposed weaknesses in traditional supply chain logistics workflows. In today’s connected world logistics is one of the biggest operational challenges for businesses. The industry faces fluctuating demand, unexpected disruptions and the constant pressure to reduce costs while improving […]

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Top ML Trends to Know in 2024 and How AWS Supports Them

The machine learning market is projected to be $209.91 billion by 2029 and AWS is at the epicenter of it all. Few realize how far we’ve come since the first neural networks could barely do basic tasks in the 50’s. Machine learning isn’t just changing industries, it’s changing the way we make decisions, analyze data […]

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